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Ron Akanowicz : ron@softerwareconsulting.com : 786-853-1666
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Web usability may be viewed as a strategic means to increasing a companys competitive advantage which is essential for the survival of business in e-commerce. The goals of usability should be seen as the business goals of the organization.

Forrester Research

Author Archive

Intro to Information Architecture Presentation

Posted: Friday, June 13th, 2008

I was asked to present wireframes to the MaimiPHP Developers group run by Paul Kruger. As I started to gather the wireframes I wanted to show, and knowing that I be talking to developers I thought it might be a good idea to expand my topic and talk about Information Architecture and include requirements, personas, and site maps along with wireframes. The link below is about 33 minutes of the 50 minute talk (dang tape ran out!) 

Intro to IA

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Persuasion Architecture, Part 2

Posted: Friday, May 30th, 2008

“I have with me two gods, Persuasion and Compulsion.”
Themistocles (527 BC - 460 BC)

In my last posting Persuasion Architecture Part 1 I talked about the theory behind this idea. Namely, a site visitor needs resolution and answers to questions before following down a path and the better we can address those issues the more likely we can nudge our visitor along (towards our conversion point). We begin our work by getting clear about where we want our site visitor to end up- what does a conversion look like? A paid donation? A completed registration? A purchased book?When we know where we want the visitor to end up then we can anticipate the questions a visitor might have along that path. (more…)

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Persuasion Architecture, Part 1

Posted: Friday, May 30th, 2008

“There ain’t much of a difference between a bridge and a wall…”
Tear Me Down (Hedwig and the Angry Inch)

Yesterday I walked into a local retailer and found this widget I’d heard about. I was considering buying it, but had a few questions for the saleman, so I went over to him and asked “Can you tell me more about this widget, like how long will it last between charges?”
“Buy it now,” he replied.
“Well, I might, but I have a few questions. Besides battery life, what kind of warranty does it come with?”
“Buy it now,” he said.
I pursed my lips, “Yeah…I’m thinking about it but I need to know how this will work with my computer. Are the cables included?”
“But it now,” he smiled.
I stuffed my hands into my pocket to keep from strangling him and sharply turned around and left the store. (more…)

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  • About Ron

    Ron has more than fourteen years of experience in roles such as Senior Business Analyst, Information Architect, and Usability Consultant.
    Ron has worked with software applications, websites and, most importantly, people. Read more >


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