Softerware Consulting

Information Architecture and Usability Consulting Services
Ron Akanowicz : ron@softerwareconsulting.com : 786-853-1666
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"Half of all adults who have abandoned online orders said they changed their opinion of brands due to their online experience."

Dieringer Research Group

Softerware: Making it easier for you

Delight your site visitors. Increase conversion rates. Provide a better user experience.

Softerware Consulting offers requirements writing, information architecture, and usability services that support your software and web development efforts.

Requirements Writing
Documenting the functions and features of your software or website is a crucial first step towards achieving your goal of a successful release. Softerware Consulting can help you clearly define and document your requirements to give your project clear boundaries, more accurate development estimates, and a foundation for thorough testing.

Usability Testing
Usability testing produces candid comments about how people feel when using your software or website. Softerware Consulting can develop a customized usability test plan for your project, facilitate and carry-out testing, and produce a thorough report including video and practical recommendations for improving any issues that are uncovered. Usability testing can be done on large or small projects and can be tailored to fit any budget.

Information Architecture
Information architecture is the art and science of organizing, labeling, and relating information to meet the needs of a particular audience. Softerware can produce site maps, clickable wireframes, personas, and other artifacts to empower your development team and delight your site visitors. 


Latest Blog Posts

Intro to Information Architecture Presentation

Posted by Ron on June 13th, 2008 | Category: Uncategorized

I was asked to present wireframes to the MaimiPHP Developers group run by Paul Kruger. As I started to gather the wireframes I wanted to show, and knowing that I be talking to developers I thought it might be a good idea to expand my topic and talk about Information Architecture and include requirements, personas, and site maps along with wireframes. The link below is about 33 minutes of the 50 minute talk (dang tape ran out!) 

Intro to IA

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Persuasion Architecture, Part 2

Posted by Ron on May 30th, 2008 | Category: Information Architecture

“I have with me two gods, Persuasion and Compulsion.”
Themistocles (527 BC - 460 BC)

In my last posting Persuasion Architecture Part 1 I talked about the theory behind this idea. Namely, a site visitor needs resolution and answers to questions before following down a path and the better we can address those issues the more likely we can nudge our visitor along (towards our conversion point). We begin our work by getting clear about where we want our site visitor to end up- what does a conversion look like? A paid donation? A completed registration? A purchased book?When we know where we want the visitor to end up then we can anticipate the questions a visitor might have along that path. Read More »

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Persuasion Architecture, Part 1

Posted by Ron on May 30th, 2008 | Category: Information Architecture

“There ain’t much of a difference between a bridge and a wall…”
Tear Me Down (Hedwig and the Angry Inch)

Yesterday I walked into a local retailer and found this widget I’d heard about. I was considering buying it, but had a few questions for the saleman, so I went over to him and asked “Can you tell me more about this widget, like how long will it last between charges?”
“Buy it now,” he replied.
“Well, I might, but I have a few questions. Besides battery life, what kind of warranty does it come with?”
“Buy it now,” he said.
I pursed my lips, “Yeah…I’m thinking about it but I need to know how this will work with my computer. Are the cables included?”
“But it now,” he smiled.
I stuffed my hands into my pocket to keep from strangling him and sharply turned around and left the store. Read More »

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  • About Ron

    Ron has more than fourteen years of experience in roles such as Senior Business Analyst, Information Architect, and Usability Consultant.
    Ron has worked with software applications, websites and, most importantly, people. Read more >


  • Recent Blog Posts

    • Intro to Information Architecture Presentation
    • Persuasion Architecture, Part 2
    • Persuasion Architecture, Part 1
    • Softerware: Making it easier for you
    • I Can’t Even Give It Away (Or “A Brief Review of Donate Buttons on Non-Profit Websites”)
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Located in Miami, FL and serving clients worldwide

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